TERMS OF USE

These Terms Outline the Use of This Webiste

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Terms of Use

Effective Date: July 15, 2026
Last Updated: July 15, 2026

These Terms of Use govern your access to and use of the 901 Home Health Care website, including its pages, content, forms, features, and other online resources collectively referred to as the “Website.”

The Website is owned and operated by 901 Home Health Care, referred to in these Terms as “901 Home Health Care,” “we,” “us,” or “our.”

Please read these Terms of Use carefully before accessing or using the Website.

1. Acceptance of These Terms

By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by:

  • These Terms of Use
  • Our Website Privacy Policy
  • Our Website Disclaimer
  • Our Accessibility Statement
  • Our HIPAA Notice of Privacy Practices, when applicable
  • Any additional notices or policies displayed on the Website

If you do not agree to these Terms of Use, you should not access or use the Website.

These Terms apply only to use of the Website. Separate agreements, consents, notices, admission documents, plans of care, employment documents, payer requirements, and other terms may apply to healthcare services, employment, or other relationships with 901 Home Health Care.

2. Purpose of the Website

The Website is provided for general informational, business, and employment-related purposes.

It may be used to:

  • Learn about 901 Home Health Care
  • Read general descriptions of our services
  • Learn about our values, leadership, and service area
  • View general information for patients, families, physicians, and referral sources
  • View employment opportunities
  • Submit a general, nonclinical inquiry
  • Submit an employment application
  • Access our legal notices and policies
  • Obtain appropriate contact information

The Website is not a patient portal, referral portal, medical-record system, clinical communication platform, or emergency-response service.

3. Not Medical Advice

Website content is provided for general informational and educational purposes only.

Nothing on the Website constitutes or should be relied upon as:

  • Medical advice
  • Nursing advice
  • Therapy advice
  • A diagnosis
  • A clinical assessment
  • A treatment recommendation
  • A plan of care
  • A medication recommendation
  • A substitute for consultation with a qualified healthcare professional

Medical decisions should be made in consultation with a physician or other appropriately qualified healthcare professional who can assess the individual’s specific health, condition, circumstances, and care needs.

Do not disregard or delay seeking professional medical advice because of information appearing on the Website.

4. No Healthcare Provider-Patient Relationship

Accessing or using the Website does not create a healthcare provider-patient relationship between you and 901 Home Health Care.

A healthcare provider-patient relationship is not created merely because you:

  • Visit the Website
  • Read Website content
  • Submit a general inquiry
  • Submit an employment application
  • Call or email the organization
  • Request information about services
  • Are referred to 901 Home Health Care
  • Communicate with a staff member before admission

A healthcare relationship is established only after 901 Home Health Care has completed its applicable referral, eligibility, intake, clinical, administrative, and admission processes and has formally accepted an individual for services.

Website content does not guarantee that a person will be admitted to, qualify for, or receive services from 901 Home Health Care.

5. Not for Emergencies

The Website is not monitored continuously and must not be used for emergencies, urgent clinical concerns, or time-sensitive patient communications.

Call 911 or seek immediate medical assistance if you or another person may be experiencing a medical emergency.

Do not use the Website to:

  • Report a sudden change in a patient’s condition
  • Report a fall, injury, medication issue, or adverse reaction
  • Request urgent nursing or therapy assistance
  • Communicate an immediate safety concern
  • Request emergency transportation
  • Contact a clinician about an urgent patient-care matter
  • Request an immediate change to scheduled patient services

Current patients and authorized caregivers should follow the communication and emergency procedures provided directly by their care team.

6. Do Not Submit Patient Information or Referrals

The Website contains only:

  • A general inquiry form
  • An employment application form

Neither form is intended or authorized for patient referrals, patient intake, medical-record submission, clinical communications, or the transmission of protected health information.

You must not submit patient information, protected health information, medical information, referral information, medical records, physician orders, insurance information, or details about a patient’s health condition through the Website.

The general inquiry form must not be used to:

  • Refer a patient for home health services
  • Submit a patient’s name, date of birth, address, diagnosis, medical history, or insurance information
  • Submit physician orders
  • Upload medical records or discharge documents
  • Discuss a current or prospective patient’s care
  • Request medical records
  • Communicate with a nurse, therapist, physician, or other clinician about a patient
  • Report changes in a patient’s condition
  • Request changes to patient services
  • Submit confidential referral information

The employment application form must not be used to:

  • Include patient names or identifying information
  • Submit patient records or clinical documentation
  • Include patient information in a résumé, portfolio, attachment, case study, or work sample
  • Describe a patient in a way that could reasonably identify that person
  • Submit confidential information belonging to a current or former employer
  • Submit medical or disability documentation unless specifically instructed through an approved process

Patient referrals must be made directly through the approved referral channels designated by 901 Home Health Care.

Referral Phone:
Secure Referral Fax:
Other Approved Referral Method:

If patient information is submitted through the Website despite these instructions, we may:

  • Decline to process the submission
  • Securely delete the submission
  • Contact the sender with instructions for using an approved communication method
  • Restrict further Website use
  • Take any other action required or permitted by law

Submitting prohibited information through the Website does not require 901 Home Health Care to accept a referral, provide services, establish a provider-patient relationship, or respond through the same communication channel.

7. Website Privacy and Healthcare Privacy

Information submitted through the general inquiry and employment forms is handled as described in our Website Privacy Policy.

Protected health information created or received by 901 Home Health Care through authorized clinical, referral, billing, treatment, and care-coordination channels is handled as described in our HIPAA Notice of Privacy Practices.

The presence of a HIPAA Notice of Privacy Practices on the Website does not mean the Website’s general inquiry or employment forms may be used to transmit patient information.

You are responsible for using the correct approved channel when communicating confidential patient, clinical, employment, or other sensitive information.

8. Permitted Use

You may use the Website only for lawful, personal, informational, and legitimate business purposes consistent with these Terms.

Subject to these Terms, 901 Home Health Care grants you a limited, personal, nonexclusive, nontransferable, revocable right to access and use the Website.

This permission does not transfer ownership of any Website content or intellectual property to you.

9. Prohibited Conduct

You agree not to use the Website in any manner that is unlawful, harmful, disruptive, fraudulent, abusive, or inconsistent with these Terms.

Prohibited conduct includes attempting to:

  • Submit patient information or referrals through an unauthorized Website form
  • Impersonate another person or organization
  • Misrepresent your identity, authority, credentials, or relationship to another person
  • Submit false, misleading, fraudulent, or incomplete information
  • Access systems, accounts, databases, servers, or information without authorization
  • Circumvent Website security or access controls
  • Probe, scan, test, or exploit a Website vulnerability
  • Introduce viruses, malware, ransomware, spyware, malicious code, or harmful files
  • Interfere with Website operation, hosting, security, or availability
  • Overload the Website or supporting infrastructure
  • Use automated tools to scrape, harvest, copy, index, or extract Website content without permission
  • Collect personal information about Website visitors, employees, applicants, patients, or other individuals
  • Use information obtained from the Website for unsolicited marketing, spam, harassment, or unlawful solicitation
  • Upload content that infringes another person’s privacy, confidentiality, publicity, copyright, trademark, or other rights
  • Submit defamatory, threatening, obscene, discriminatory, harassing, or otherwise unlawful material
  • Use the Website to commit fraud or facilitate unlawful conduct
  • Frame, mirror, reproduce, or commercially exploit the Website without written permission
  • Remove copyright, trademark, attribution, or proprietary notices
  • Use 901 Home Health Care’s name, branding, or content in a misleading manner
  • Suggest an endorsement, sponsorship, partnership, or affiliation that does not exist
  • Use Website content to provide medical advice or represent yourself as speaking for 901 Home Health Care
  • Assist another person in engaging in prohibited conduct

We may investigate suspected violations and cooperate with law enforcement, regulators, hosting providers, cybersecurity professionals, or other appropriate parties when permitted or required by law.

10. General Inquiries

The general inquiry form may be used only for ordinary, nonclinical communications, such as:

  • General questions about the organization
  • General questions about service categories
  • Vendor or community inquiries
  • Media or business inquiries
  • Requests for publicly available information
  • Website accessibility assistance
  • Other nonpatient and nonclinical communications

Submission of a general inquiry does not guarantee a response or create any contractual, healthcare, employment, fiduciary, agency, or other relationship.

We may choose not to respond to inquiries that are:

  • Incomplete
  • Outside the scope of our services
  • Unlawful or abusive
  • Commercial solicitations
  • Spam or automated messages
  • Submitted through an inappropriate channel
  • Related to patient information or referrals
  • Otherwise inconsistent with these Terms

11. Employment Applications

Employment information appearing on the Website is provided for general informational purposes.

A posted position may be modified, placed on hold, filled, withdrawn, or closed at any time without notice.

Submitting an employment application does not:

  • Guarantee an interview
  • Guarantee consideration for a position
  • Guarantee employment
  • Create an employment relationship
  • Create an employment contract
  • Guarantee a particular schedule or territory
  • Guarantee a particular number of hours or patient visits
  • Guarantee compensation, benefits, or assignments
  • Alter the at-will nature of employment when applicable

Applicants are responsible for ensuring that information submitted is accurate, current, and complete.

Applicants must have the right to submit all résumés, credentials, licenses, references, work samples, and other materials included in their applications.

Applicants must not submit confidential patient information, proprietary information belonging to another organization, or materials that violate another person’s rights.

Employment consideration may be subject to applicable:

  • Licensing requirements
  • Credentialing requirements
  • Education and experience requirements
  • Background screening
  • Reference checks
  • Work-authorization requirements
  • Exclusion screening
  • Drug testing
  • Driving-record requirements
  • Health or safety requirements
  • Other lawful hiring and onboarding conditions

If an applicant needs assistance accessing or completing the employment application, the applicant may contact the organization using the accessibility contact information provided on the Website.

12. Accuracy of Information You Submit

You represent that information you submit through the Website is:

  • Truthful
  • Accurate
  • Current
  • Complete to the best of your knowledge
  • Lawfully submitted
  • Not misleading
  • Free of information you are prohibited from disclosing

You are responsible for promptly correcting information if you discover that a submission was inaccurate or sent in error.

Do not submit information on behalf of another person unless you have lawful authority to do so and the Website form is appropriate for that information.

13. Communications From Us

When you voluntarily provide contact information, you authorize us to contact you regarding the purpose of your inquiry or application.

Communications may occur by:

  • Telephone
  • Voicemail
  • Email
  • Mail
  • Other methods you request or authorize

Standard email and text messaging may not be secure. Do not send patient information, medical records, Social Security numbers, financial account information, or other highly sensitive information through an ordinary email or text message.

Providing contact information through a general inquiry does not authorize us to send clinical information through an insecure channel.

14. Intellectual Property

Unless otherwise indicated, the Website and its original content are owned by or licensed to 901 Home Health Care.

Protected content may include:

  • Business names
  • Logos
  • Trademarks
  • Service marks
  • Website design
  • Page layouts
  • Text
  • Graphics
  • Illustrations
  • Icons
  • Photographs
  • Videos
  • Audio
  • Documents
  • Downloadable materials
  • Software
  • Code
  • Databases
  • Other creative or proprietary materials

Website content is protected by applicable copyright, trademark, and other intellectual-property laws.

You may view and print a reasonable number of Website pages for personal, noncommercial, informational use, provided that you do not remove any ownership or attribution notices.

Without prior written permission, you may not:

  • Copy or republish substantial Website content
  • Modify or create derivative works from Website content
  • Sell, license, distribute, or commercially exploit Website content
  • Use Website images or illustrations in other materials
  • Use our branding in advertising or promotional materials
  • Register a domain name, social media account, or business name that could be confused with 901 Home Health Care
  • Suggest that we sponsor, approve, or endorse you
  • Use Website content to train or populate an unrelated commercial service or database

All rights not expressly granted are reserved.

15. Trademarks

The name “901 Home Health Care,” associated logos, slogans, designs, and other brand identifiers may be trademarks or service marks owned by or licensed to 901 Home Health Care.

You may not use these marks without prior written authorization in a way that is likely to:

  • Cause confusion
  • Suggest endorsement
  • Misrepresent affiliation
  • Damage our reputation
  • Violate applicable law

References to third-party names or trademarks belong to their respective owners and do not necessarily indicate endorsement or affiliation.

16. Materials Submitted Through the Website

You retain any ownership rights you may have in materials lawfully submitted through the general inquiry or employment application forms.

By submitting materials, you authorize 901 Home Health Care and its service providers to access, review, store, copy, transmit, and otherwise process those materials as reasonably necessary to:

  • Respond to your inquiry
  • Evaluate an employment application
  • Verify submitted information
  • Maintain appropriate records
  • Protect the security and integrity of the Website
  • Comply with legal obligations
  • Exercise or defend legal rights
  • Carry out other purposes disclosed at the time of submission

This authorization does not permit you to submit information that you do not have the legal right to disclose.

Do not submit unsolicited creative concepts, marketing ideas, business proposals, inventions, confidential commercial information, or other materials that you expect us to treat as confidential unless we have agreed in writing to receive them on that basis.

17. Website Accessibility

901 Home Health Care is committed to improving the accessibility and usability of the Website.

Visitors who experience an accessibility barrier may contact us using the information in our Accessibility Statement.

When reporting an accessibility issue, do not include patient information, medical records, referrals, or protected health information.

We may provide information or assistance through an alternative accessible method when reasonably possible.

18. Third-Party Websites and Services

The Website may contain links to or integrations with third-party websites, platforms, applications, maps, social media services, job boards, government resources, or other external services.

Third-party resources are provided for convenience and informational purposes.

901 Home Health Care does not control and is not responsible for:

  • Third-party content
  • Third-party accuracy
  • Third-party availability
  • Third-party privacy practices
  • Third-party security
  • Third-party accessibility
  • Third-party products or services
  • Statements or representations made by third parties

Use of a third-party service is governed by that provider’s own terms, policies, and practices.

A link or reference does not necessarily mean that 901 Home Health Care endorses, sponsors, recommends, or is affiliated with the third party.

You access third-party websites and services at your own discretion and risk.

19. Service Descriptions and Availability

Descriptions of home health services are general and may not reflect every clinical, administrative, geographic, staffing, payer, or eligibility limitation.

Website content does not guarantee:

  • Availability of a particular service
  • Availability of a particular clinician
  • Coverage in every geographic location
  • Acceptance of a referral
  • Admission of a patient
  • A particular start-of-care date
  • A specific visit schedule
  • Insurance or government-program coverage
  • Payment by Medicare, Medicaid, an insurer, or another payer
  • A particular clinical or functional outcome

Actual services depend on factors that may include:

  • Clinical appropriateness
  • Applicable laws and regulations
  • Physician or authorized practitioner orders
  • Referral documentation
  • Payer authorization
  • Staffing and scheduling
  • Geographic coverage
  • Safety considerations
  • The organization’s ability to meet the person’s care needs

20. No Guarantee of Outcomes

Healthcare outcomes vary among individuals.

Nothing on the Website, including testimonials, reviews, service descriptions, examples, photographs, illustrations, or educational content, guarantees a particular:

  • Medical outcome
  • Functional improvement
  • Recovery period
  • Level of independence
  • Treatment response
  • Insurance decision
  • Financial result
  • Employment result

Testimonials describe individual experiences and may not represent the experience of every patient, family, applicant, or employee.

21. Website Availability

We may modify, suspend, restrict, or discontinue any part of the Website at any time.

We do not guarantee that the Website will:

  • Be available continuously
  • Operate without interruption
  • Be free from errors
  • Work with every browser or device
  • Remain unchanged
  • Be secure from every possible threat
  • Retain every submission indefinitely

Website availability may be affected by maintenance, updates, hosting failures, internet outages, cybersecurity incidents, third-party services, or circumstances outside our control.

22. Website Security

We use reasonable measures designed to support the security and integrity of the Website.

However, no website, server, network, email system, or electronic transmission method can be guaranteed to be completely secure.

You are responsible for:

  • Using a secure device and network
  • Maintaining current security software
  • Avoiding suspicious links or files
  • Protecting your own accounts and passwords
  • Confirming that you are using the authentic Website
  • Using approved secure channels for sensitive information

You must not rely on the Website as a secure method for transmitting patient, medical, financial, identity, or other highly sensitive information.

23. Disclaimer of Warranties

To the fullest extent permitted by law, the Website and all content, features, and materials available through it are provided on an “as is” and “as available” basis.

901 Home Health Care disclaims all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including warranties of:

  • Accuracy
  • Completeness
  • Currency
  • Availability
  • Reliability
  • Merchantability
  • Fitness for a particular purpose
  • Noninfringement
  • Security
  • Compatibility
  • Freedom from errors or harmful components

We do not warrant that Website content will meet your needs or that any error or accessibility barrier will be corrected immediately.

Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

24. Limitation of Liability

To the fullest extent permitted by applicable law, 901 Home Health Care and its owners, officers, directors, employees, clinicians, contractors, representatives, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

  • Access to or use of the Website
  • Inability to access or use the Website
  • Reliance on Website content
  • Errors, omissions, delays, or interruptions
  • Loss or corruption of information
  • Malware, viruses, or cybersecurity incidents
  • Third-party websites or services
  • Unauthorized access to or alteration of a submission
  • Employment decisions
  • Decisions made without consulting a qualified healthcare professional
  • Submission of patient information through a form that prohibits such submissions
  • Any other Website-related matter

To the fullest extent permitted by law, our total liability for a claim arising solely from use of the Website will not exceed the greater of:

  • The amount you paid, if any, specifically to access the Website during the twelve months preceding the claim; or
  • One hundred dollars

These limitations do not apply to liability that cannot lawfully be excluded or limited.

25. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless 901 Home Health Care and its owners, officers, directors, employees, clinicians, contractors, representatives, licensors, and service providers from claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable legal fees, arising from or related to:

  • Your unlawful or unauthorized use of the Website
  • Your violation of these Terms
  • Information or materials you submit
  • Your infringement of another person’s rights
  • Your submission of information you were not authorized to disclose
  • Your attempt to interfere with Website operation or security
  • Fraudulent, abusive, or malicious conduct

This section does not require you to indemnify a party for conduct for which indemnification is prohibited by law.

26. Suspension or Termination of Access

We may restrict, suspend, or terminate your access to the Website without prior notice when we reasonably believe that:

  • You have violated these Terms
  • Your activity creates a security or legal risk
  • You are using the Website unlawfully
  • You are interfering with Website operation
  • You are submitting prohibited information
  • Restriction is necessary to protect another person
  • Restriction is required by a service provider, regulator, court, or law-enforcement authority

Termination does not limit any other rights or remedies available to us.

Provisions that by their nature should survive termination will continue to apply, including provisions concerning intellectual property, disclaimers, liability, indemnification, and dispute resolution.

27. Governing Law

These Terms and any dispute arising from Website use will be governed by the laws of the State of Tennessee, without regard to conflict-of-law principles, except when federal law applies or applicable law requires otherwise.

28. Venue and Jurisdiction

Unless prohibited by applicable law, any legal action arising solely from these Terms or use of the Website must be brought in an appropriate state or federal court located in Shelby County, Tennessee.

You consent to the personal jurisdiction of those courts for such disputes.

This provision does not govern legal disputes arising from patient care, employment, or another relationship that is subject to a separate agreement or legally required process.

29. Time Limit for Website-Related Claims

To the extent permitted by law, a claim arising solely from use of the Website must be filed within one year after the claim arose.

A claim that is not filed within that period will be permanently barred.

This limitation does not apply when a longer period is required by law or when the claim concerns a matter governed by a separate agreement.

30. Changes to the Website or These Terms

We may update the Website and these Terms periodically.

Changes may be made to reflect updates in:

  • Website features
  • Organizational practices
  • Technology
  • Security
  • Services
  • Legal requirements
  • Regulatory guidance

The revised Terms will be posted on this page with an updated effective or revision date.

Unless otherwise stated, revised Terms become effective when posted.

Your continued use of the Website after revised Terms are posted constitutes acknowledgment of the revised Terms.

31. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision later.

A waiver is effective only when it is in writing and authorized by an appropriate representative of 901 Home Health Care.

32. Severability

If a court determines that any provision of these Terms is invalid, unlawful, or unenforceable, that provision will be enforced to the greatest extent permitted by law.

The remaining provisions will remain in effect.

33. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations in connection with a merger, reorganization, transfer of assets, change of control, service-provider arrangement, or other lawful business transaction.

34. Section Headings

Section headings are provided for convenience and do not affect the interpretation of these Terms.

35. Entire Agreement

These Terms, together with the policies and notices incorporated by reference, constitute the entire agreement between you and 901 Home Health Care concerning general use of the Website.

They replace prior discussions or communications concerning Website use.

These Terms do not replace or alter:

  • Patient admission documents
  • Plans of care
  • HIPAA authorizations
  • Employment agreements
  • Payer agreements
  • Vendor agreements
  • Business associate agreements
  • Other separately executed contracts

If these Terms conflict with a separately executed agreement concerning a matter other than general Website use, the separately executed agreement will control for that matter.

36. Contact Information

For general questions concerning these Terms of Use, contact:

901 Home Health Care

Telephone:
Email:

Do not send patient information, medical records, referrals, physician orders, insurance information, or protected health information through the general email address or a Website form.

Patient referrals and clinical communications must be made through the approved referral and patient-communication channels provided directly by 901 Home Health Care.

For privacy-related questions, contact the Privacy Officer identified in our Website Privacy Policy and HIPAA Notice of Privacy Practices.

For assistance accessing Website content, contact the Accessibility Coordinator identified in our Accessibility Statement.