Accessibility statement

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Accessibility Statement

Effective Date: July 15, 2026
Last Reviewed: July 15, 2025

Our Commitment to Accessibility

901 Home Health Care is committed to providing a website that is accessible and usable by the widest possible audience, including people with disabilities.

We believe everyone should be able to access information about our organization, services, employment opportunities, and general contact information with dignity, independence, and ease.

We are continually working to improve the accessibility and usability of our website and to provide an inclusive digital experience for all visitors.

Accessibility Standard

Our goal is to align this website with the Web Content Accessibility Guidelines, version 2.2, Level AA, commonly referred to as WCAG 2.2 AA.

These guidelines provide recommendations for making digital content more:

  • Perceivable
  • Operable
  • Understandable
  • Robust

Accessibility is an ongoing process. Websites, browsers, assistive technologies, third-party tools, and accessibility standards continue to change. We regularly review the website and make improvements as issues are identified.

While we strive to make the entire website accessible, we do not represent that every page, feature, document, or third-party component will be fully accessible in every circumstance or with every combination of browser, device, and assistive technology.

Accessibility Measures

Measures we may take to support website accessibility include:

  • Using clear and consistent page structures
  • Organizing content with descriptive headings
  • Providing text alternatives for meaningful images
  • Maintaining readable text and sufficient color contrast
  • Supporting keyboard navigation
  • Providing visible keyboard focus indicators
  • Using descriptive link and button text
  • Labeling form fields and instructions
  • Providing understandable form-error messages
  • Avoiding unnecessary flashing or rapidly moving content
  • Supporting text enlargement and browser zoom
  • Using responsive layouts that adapt to different screen sizes
  • Reviewing interactive features for assistive-technology compatibility
  • Evaluating new content and website updates for accessibility
  • Correcting identified barriers when reasonably possible

We may use a combination of automated testing, manual review, keyboard testing, screen-reader review, and user feedback to evaluate and improve accessibility.

Browser and Assistive-Technology Compatibility

The website is designed to work with current versions of commonly used:

  • Web browsers
  • Computer and mobile operating systems
  • Screen readers
  • Screen magnification software
  • Speech-recognition software
  • Keyboard-only navigation
  • Other assistive technologies

Older browsers, unsupported operating systems, unusual browser configurations, or certain combinations of assistive technology may not provide the same experience.

For the best experience, visitors should use a current version of their preferred browser and keep operating systems and assistive technologies updated when reasonably possible.

General Inquiry and Employment Forms

The website contains only:

  • A general inquiry form
  • An employment application form

We strive to make these forms understandable, keyboard accessible, appropriately labeled, and compatible with commonly used assistive technologies.

If you experience difficulty completing either form, please contact us using the telephone number or accessibility email address listed below. We will make reasonable efforts to provide assistance or another way to submit the appropriate nonclinical information.

Important Patient-Information Restriction

The general inquiry and employment forms are not patient referral, patient intake, medical-record, or clinical communication systems.

Do not submit patient information, protected health information, medical records, referrals, physician orders, insurance information, or details about a patient’s health condition through the website.

Patient referrals must be made directly through the approved referral channels designated by 901 Home Health Care.

Do not include protected health information when reporting a website accessibility problem. An accessibility report generally requires only the page address, a description of the barrier, and information about the technology being used.

Employment-Related Accessibility

901 Home Health Care seeks to provide individuals with disabilities with meaningful access to employment information and the online application process.

Applicants who experience an accessibility barrier or need assistance accessing employment information may contact us directly.

An applicant does not need to disclose a diagnosis or detailed medical history when reporting a website-accessibility problem.

Do not submit patient information or confidential information belonging to a current or former employer through the employment form, résumé, portfolio, attachment, case study, or work sample.

If documentation is needed in connection with a requested employment accommodation, please contact the appropriate employment representative for instructions before sending medical or disability-related documentation. Do not submit such documentation through the general website form unless specifically instructed to do so through an approved method.

Third-Party Content and Services

The website may contain links to or integrations with third-party services, including:

  • Maps
  • Social media platforms
  • Job-posting services
  • Video or media players
  • Document viewers
  • Analytics tools
  • Scheduling or communication services
  • Government or community resources
  • Other external websites

901 Home Health Care does not control the accessibility of third-party websites, applications, documents, or platforms.

We encourage third-party providers to offer accessible and inclusive experiences. However, accessibility barriers within a third-party service may be outside our direct control.

If a third-party feature prevents you from accessing information available through our website, please contact us. We will make reasonable efforts to provide the information through another accessible method when possible.

Documents and Downloadable Content

Some website content may be available as a PDF or another downloadable document format.

We strive to make downloadable content accessible. However, older documents, third-party materials, archived files, scanned documents, or documents created outside our current accessibility process may not be fully compatible with all assistive technologies.

If you have difficulty accessing a document, contact us and identify the document or page involved. We will make reasonable efforts to:

  • Provide the information in another format
  • Supply an accessible version
  • Explain the information by telephone
  • Provide another reasonable method of access

Videos, Audio, and Multimedia

When the website includes video, audio, animation, or other multimedia content, we strive to provide appropriate accessibility features when reasonably possible.

These features may include:

  • Captions
  • Transcripts
  • Audio descriptions
  • Text alternatives
  • Controls that can be operated by keyboard
  • The ability to pause or stop moving content

Some third-party, archived, or legacy media may not yet include every accessibility feature. Visitors who need assistance accessing multimedia content may contact us for an alternative.

Known Limitations

Despite our efforts, visitors may encounter accessibility limitations.

Potential limitations may include:

  • Older or archived documents
  • Third-party plugins or embedded content
  • Social media content
  • Automatically generated captions
  • External job-posting or mapping platforms
  • Content supplied by outside organizations
  • New content that has not yet completed an accessibility review

Identifying a limitation does not mean it will remain unresolved. We welcome feedback and use it to prioritize accessibility improvements.

Reporting an Accessibility Barrier

If you experience difficulty using the website or accessing any of its content, please contact us.

When reporting an accessibility problem, it is helpful to include:

  • The web address or name of the page
  • A brief description of the problem
  • The action you were attempting to complete
  • The browser and device you were using
  • The assistive technology being used, when you are comfortable sharing it
  • Your preferred method of receiving a response

You are not required to disclose the nature of your disability or provide medical documentation to report a website barrier.

Please do not include patient information, protected health information, medical records, referral information, or other sensitive clinical information in an accessibility report.

Accessibility Contact

To report a website accessibility issue or request assistance accessing website content, contact:

Accessibility Coordinator
901 Home Health Care
\

Telephone: 901-361-5144
Email: 901homehealthcare@gmail.com

When contacting us by email, please use a subject such as:

Website Accessibility Assistance

Do not send patient information, referrals, medical records, insurance information, or protected health information to the accessibility email address.

For patient referrals or clinical communications, use the approved referral and patient-communication channels provided directly by 901 Home Health Care.

Our Response Process

When we receive an accessibility report, we will make reasonable efforts to:

  1. Review the reported barrier
  2. Determine whether we can reproduce the issue
  3. Identify an immediate alternative method of access when necessary
  4. Correct the issue when reasonably possible
  5. Communicate with the person who reported the problem when contact information has been provided
  6. Consider the issue during future website testing and improvements

The time required to resolve an issue may depend on its complexity, the technology involved, and whether the issue concerns content or software controlled by a third party.

Alternative Access

If a website barrier prevents you from accessing information, we will make reasonable efforts to provide the same information through an alternative method.

Depending on the request, alternatives may include:

  • Telephone assistance
  • An accessible electronic document
  • Information in a different digital format
  • A printed copy
  • Assistance completing a general inquiry or employment application
  • Direct communication with an appropriate staff member

Alternative assistance does not change the prohibition against submitting patient information or referrals through the website.

Accessibility Is an Ongoing Effort

901 Home Health Care views accessibility as an ongoing responsibility rather than a one-time project.

We may periodically:

  • Review website content
  • Test pages and forms
  • Evaluate color contrast and keyboard access
  • Review images and text alternatives
  • Assess documents and multimedia
  • Update website technology
  • Train individuals who create or maintain website content
  • Consult accessibility specialists
  • Respond to feedback from visitors with disabilities

We appreciate visitors who bring accessibility barriers to our attention.

Changes to This Accessibility Statement

We may update this Accessibility Statement as our website, technology, accessibility practices, or legal obligations change.

The most current version will be posted on this page with an updated effective or review date.

Related Policies

Additional information about the website and our privacy practices is available in our:

  • Website Privacy Policy
  • Website Disclaimer
  • HIPAA Notice of Privacy Practices
  • Website Terms and Conditions, if applicable

The HIPAA Notice of Privacy Practices applies to protected health information created or received through authorized healthcare channels. It does not mean that the general website forms may be used to submit patient information.