Info For Physicians & Referrers

A Home Health Partner That Communicates Like You'd Expect. And Then Some.

You've referred patients to home health agencies before. You know the drill. You send the referral, hope for the best, and too often hear nothing until something goes wrong. Or you get a stack of paperwork that tells you everything except what you actually need to know. We operate differently. Referrals are processed quickly. Communication is clear, timely, and clinically relevant. And when something changes with your patient, you hear about it from us before you have to ask.

How We Communicate

Clear Updates. No Chasing. No Guesswork.

We know your time is limited and your inbox is full. That's why our communication is built to be efficient and clinically useful, not buried in noise.

Here's what our communication with referring physicians looks like:

‍At the Start of Care: You'll receive confirmation that we've received your referral, verification of insurance and eligibility, and a summary of the initial care plan. If we have questions about your orders, we'll reach out directly rather than letting them sit.

‍During Care: You'll receive regular clinical updates on your patient's progress, including any significant changes in condition, medication concerns, or functional status changes that require your attention. We communicate through your preferred channel, whether that's fax, secure message, phone, or your EHR system.

‍At Discharge: You'll receive a comprehensive discharge summary that outlines what was accomplished, where the patient stands functionally, and any recommendations for follow-up. No gaps. No guessing what happened between referral and discharge.

‍When Something Urgent Comes Up: You'll hear from us immediately. We don't wait for the next scheduled update to tell you about a change in condition, a fall, a new symptom, or anything else that requires your clinical judgment. Our team is trained to escalate quickly and communicate clearly.

Why Refer to Us

Referring physicians choose 901 Home Health Care because we solve the problems that make other agencies difficult to work with. Here's what you can expect when you partner with us.

We Make Your Job Easier. And Your Patients' Outcomes Better.

Fast, Reliable Communication
You'll hear from us. Quickly. We provide timely updates on your patient's status, flag clinical changes that need your attention, and respond to your inquiries without delay. Our communication is concise, relevant, and designed to give you what you need without wasting your time.

Clinician-Led Leadership
901 Home Health Care was founded by Kelsey Watts, OTD, OTR/L, a licensed Occupational Therapist with a Doctorate from Belmont University. Clinical decisions are made by clinicians, not administrators. That means your patients receive care plans grounded in evidence and professional judgment, not driven by corporate metrics.

Responsive Follow-Up
We don't let referrals sit. Our goal is to initiate care within 24 to 48 hours of receiving a referral, and we keep you informed throughout the process. If there's a scheduling issue, a coverage question, or a clinical concern, you'll know about it right away.

Coordinated, Outcome-Focused Care
Every patient receives an individualized care plan developed in coordination with your orders. Our team communicates across disciplines internally and keeps you in the loop with regular updates, OASIS assessments, and discharge summaries. Your patients aren't just seen. They're managed with the same rigor you'd apply in your own practice.

Coverage & Insurance

Accepted Insurance Plans

901 Home Health Care accepts Medicare, Medicare Advantage, and most major private insurance plans. We verify coverage on every referral so there are no surprises for you or your patient.

If you have a question about whether a specific plan is accepted, call our office and we'll confirm before you send the referral.

Our Services

A Full Scope of Home Health Services Under One Roof.

901 Home Health Care provides a comprehensive range of skilled home health services, all delivered by licensed professionals and coordinated under a single care plan.

Skilled Nursing (SN): Medication management, wound care, chronic disease monitoring, post-surgical care, patient education, and care coordination.
Physical Therapy (PT): Strength and conditioning, balance and fall prevention, gait training, range of motion restoration, pain management, and home safety assessment.
Occupational Therapy (OT): Activities of daily living, home modification, upper body rehabilitation, adaptive equipment training, cognitive-perceptual skills, and energy conservation strategies.
Speech-Language Pathology (SLP): Speech and language rehabilitation, cognitive-communication therapy, dysphagia evaluation and treatment, voice therapy, and aphasia treatment.
Medical Social Work (MSW): Community resource connection, insurance navigation, care transition support, psychosocial counseling, caregiver support, and advance care planning.
Home Health Aides (HHA): Bathing and dressing assistance to prevent skin breakdown.

All disciplines communicate internally and coordinate with your office to ensure continuity and alignment with your treatment goals.

The Referral Process

Referring a Patient Takes Minutes. We Handle the Rest.

We've designed our referral process to be as fast and frictionless as possible. Here's how it works.

Step 1: Send the Referral
Fax or submit a referral. We need the patient's basic demographic information, diagnosis, relevant medical history, notes from the patient's most recent visit, and your orders for home health services. If you have questions about what to include, call us and we'll walk you through it.

Step 2: We Verify and Confirm
Once we receive the referral, we verify insurance coverage and confirm eligibility. We'll contact your office to confirm receipt and let you know if we need any additional information.

Step 3: We Contact the Patient
We reach out to the patient or family to schedule the first visit. Our goal is to initiate care within 24 to 48 hours of receiving the referral.

Step 4: We Start Care and Keep You Informed
From the first visit forward, we manage the care plan, coordinate across disciplines, and keep you updated on your patient's progress. You stay in the loop without having to chase us down.